Should I Repair Or Replace My Cracked Windshield?

Dr B’s Windshield Repair Co offers an unsurpassed auto glass repair and replacement services to Little Rock, AR and the surrounding communties

Having a damaged car window is an unexpected and unwelcomed event, but you’ve come to the right place. Whether you’re a victim of an accident, flying debris, or vandalism, we offer the best auto glass repair and replacement services, to restore your vehicle to the manufacturer’s specifications and get you back on the road.

A broken car window or windshield can be a significant nuisance. Worse yet, either problem can render your car unusable until it gets fixed. So if you need quick, efficient auto glass replacement services in Little Rock, AR call Dr B’s Windshield Repair Co to come to you. We offer timely service when you need it the most.

Dr B’s Windshield Repair Co offers competitive prices, using only the highest quality materials. All of our technicians are highly trained, excelling in superior quality work with above and beyond customer service. We have proudly served the Little Rock, AR area for over 28 years. We offer mobile service and work with all insurance companies.



When we speak of auto glass cracks, most of the time, we are referring to the laminated glass that makes up your front windscreen. However, any of your auto glass panes can crack, including the tempered glass that makes up your rear and side windows.

Here is another fact about auto glass damage most are unaware of. While chips are typically formed by small rocks and debris hitting your auto glass, cracks can form without any impact whatsoever.

Advantages of Replacing Car Glass

Replacement will likely take longer – about 3 hours if that type of windshield is in stock – and be the more expensive option. When done properly, however, windshield replacement is the sure way to restore the integrity of the car in case of extensive damage or cracks reaching the frame and, therefore, may be the safest option. Installing new glass ensures the highest level of visibility, where chipped or severely pitted glass may still seem less clear even after being repaired.

Read on for quick tips on what to do when your windshield has cracked and how to get your windshield repaired or replaced through insurance.

Is the damage in your line of sight?

Another factor to consider is if the damage affects your line of sight. If the broken glass causes a disruption when you’re trying to see out of your windshield, then it’s best to choose to replace rather than repair. Even if you do try to repair a crack, it is still impossible to see clearly out of that location on your windshield. That being said, if there is damage that blocks your line of sight, then call a windshield company and have it replaced right away.

Does Car Insurance Cover a Cracked Windshield?

Depending on the type of coverage you have, your car insurance may cover the cost to fix a crack in your windshield. Many insurance providers include glass repair or replacement with certain types of coverage. You will likely need to have optional comprehensive coverage for glass damage repair to be covered.

Wawanesa, for example, can help you get your cracked or chipped windshield repaired by a professional if you have comprehensive coverage. Comprehensive auto coverage is an optional coverage that helps cover damages to your vehicle not caused by collisions. In addition to glass repairs, comprehensive coverage usually helps repair damage from theft, vandalism, or weather-related events like a windstorm.

Repair Windshield: The Pros

If you can catch it early, repairing a crack can prevent it from spreading. Our auto team can fix minor chips and cracks very quickly – often in less than 30 minutes – and the costs are generally lower than replacement. Many times, insurance companies prefer repair to replacement because of the lower cost.

Remember: A correctly repaired windshield should restore visibility and durability completely. If you can still see the damage, talk to your auto glass technician.  

What’s your budget?

If it comes down to it, sometimes the driver in this decision is your budget. If your funds are limited, then you may choose to repair your windshield over replacing it. Many insurance coverages actually have free windshield replacement service as part of their plans, so that is something to look into if you don’t have the coverage already. If you don’t have the useful coverage, then paying for a new windshield or repair will come completely out of your pocket. So if funds are tight, you may choose to repair rather than replace. But if you take that approach, remember that the integrity of your windshield is still impacted with a repair job, so be sure to replace your windshield once you have the funds to do so.

Keeping Cool When Things Heat Up

In the summertime, afternoon temperatures in Florida can easily get above 100 degrees. Johnnie, a tow provider with Meyers Towing, responded to a member whose car had stalled out on the side of the road.

When To Replace Your Windshield

You should have your windshield replaced, rather than simply repaired, when you experience any of these types of damage:

  • You have cracks or chips above the maximum recommended size for repair.

  • The glass is damaged in more than 3 areas.

  • The broken windshield damage extends to the edge of the glass.

  • Your windshield is old, with extensive pitting, scratches or “divots.”

  • Damage affects the inner layers of your windshield and/or prevents the driver from seeing the road clearly.


Repairing one chip or repairing one crack typically takes about 30 minutes, sometimes 40 or more, occasionally less. If the chip or crack is deep or dust has accumulated into it, preliminary steps are necessary. Windshield repair involves injecting a clear, curable resin into the outer layer of glass in order to restore its integrity and improve the appearance of the glass. The resin is then cured and polished, leaving a smooth surface, and the crack or chip is unable to spread and cause further damage. A qualified auto glass repair technician must evaluate a number of factors before deciding whether to repair the glass or replace the entire windshield.

A deep or slanted crack or chip may have damaged the intermediate Poly-Vinyl Butyral (PVB) layer. In such a case the crack or chip is slightly enlarged or deepened with a drill to make the hole smoother and more even so that in the subsequent step resin can reach the intermediate PVB layer. Any dust or debris in a chip needs to be thoroughly removed first; this is usually done with a small vacuum.

For repairs, an ‘injector’ is attached to the windshield around the damaged area and a small quantity of a special resin is injected into the chip or into and along the crack. The excess is removed after which UV light is applied for curing and hardening the resin.

Can Your Chipped or Cracked Auto Glass be Repaired?

Keep in mind, this only applies to windshields, which are made of laminated glass. Most side windows and back glass need to be replaced because they are made with tempered glass which cannot be repaired.

Whether or not your windshield can be repaired depends on three main factors: size, depth, and location. Larger, deeper cracks in the glass that extend to the edges of your windshield are much more likely to need replacement than small shallow chips away from the edges of your windshield. When in doubt, opt for replacement.

Below, we’ll look more into these three deciding factors of windshield crack repair or replacement:


Windshield repair technology is a rapidly advancing industry, so the ability to repair large chips or cracks changes often and can vary depending on the repair company. Generally speaking, chips smaller than a quarter, and cracks up to three inches long can be easily repaired. The Repair of Laminated Automotive Glass Standard (ROLAGS) guide, administered by the National Windshield Repair Association (NWRA), specifies limits on repair sizes depending on the type of damage (bulls-eye, pit, crack, ect.) with the upper limits of a chip being three inches and a crack up to 14 inches. Again, these sizes may vary depending on the location of the damage, as well as the shop’s capabilities. For more technical specifications, check out the full ROLAGS guide the full ROLAGS guide.

Even long cracks in a windshield are sometimes rep
Even long cracks in a windshield are sometimes repairable.


This is closely related to the size of the damage, but in regards to how deep the damage penetrates into the windshield. A windshield is basically a glass sandwich– an outer layer of glass, a plastic interlayer, and an inside layer of glass. If the damage is through the outer and inner layer of glass, it is too deep to perform a windshield repair.


The location of the damage greatly effects the ability to perform a windshield repair. If the damage intersects more than one outer edge of the glass, there is a greater chance that the structural integrity of the windshield has been compromised. Because the windshield is responsible for up to 60% of structural strength in the event of vehicle rollover, it is imperative that it is replaced properly with a new windshield.

Another place where windshield repair should not be performed is within the driver’s line of sight (the glass covered by the driver’s windshield wiper). Repairs will often cause some amount of distortion which can impair a driver’s view of the road if within their line of sight.

Lastly, damage in the view of sensors such as rain sensors, lane departure warning systems, automatic braking systems, or other automated driver assistance systems (ADAS) related components may not be repairable. These sensors require a crystal clear view and even a near perfect repair may cause malfunctions.

Get a Windshield Replacement Quote by Auto Glass Experts in Portland, Oregon 

Repairing your windshield is easy when you let the professionals do the job. When performing a DIY project like auto glass repair or replacement, you leave yourself open to making a few mistakes.

Air bubbles can form in the auto glass patch and your windshield may be improperly set, leaving you and your passengers at risk of serious harm. 

When you need auto glass repair or replacement, trust your windshield, back and side glass to SIR Glass in Portland, Oregon. We can come to you with our mobile auto glass repair, wherever you are located in the area, for fast service and convenience. Call now for a free quote and get your auto glass damage repaired today, before the damage becomes worse tomorrow.