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About Safelite AutoGlass
Founded in 1947, Safelite AutoGlass is the largest vehicle glass service in the country, serving drivers in all 50 states. Today, the company offers glass repairs and replacements through over 720 Safelite repair facilities and over 7,900 mobile repair shops.
Beware Fraudulent “Glass Repair Technicians”
Filing a glass claim with your insurer may seem like a hassle, but it’s better than trusting someone else to do it.
When it comes to repairing or replacing your car’s windshield, ethical service contractors will expect you to file the claim yourself. Other contractors, sometimes called “glass repair technicians,” may try to get you to sign an Assignment of Benefits (AOB) form so they can file the claim on your behalf. Their resulting actions can make your personal information vulnerable and lead to an increase in your premium.
What does a Glass Repair Technician do?
A Glass Repair Technician is a contractor who approaches you and says that they can take care of your car’s glass issues on your behalf. They often approach you at gas stations, car washes, or other public spaces where they can see your car. To take legal ownership of your claim, they have you sign an AOB form and collect your personal information without fully explaining what they’re doing. On the surface, it looks like they solicit your insurance information, fix your vehicle, and collect money from GEICO without much effort on your part.
What’s the catch?
You’re providing your contractors with the authority to charge the insurance company whatever they want under your name. Those high costs may not come from your pocket, but they could increase your premium rates when your account lists an overcharge. In addition, when you sign your claim over to a contractor, you’re providing them with your sensitive personal information. This can lead to an abuse of your personal information and potential identity theft. Not all contractors participate in this fraudulent activity, but it’s not worth the risk.
What should I do instead?
If your vehicle’s glass is damaged, you can report your glass claim online, via the GEICO Mobile app, or by calling 1-800-510-2291. GEICO recommends the reputable auto glass experts at Safelite, but you have the ability to choose other repair service shops with your policy.
Tow Providers Never Give UpRoland, of Arrowhead Services, received a call for a vehicle stranded in very remote area. He was determined to find him no matter how long it took. He is someone’s father, husband and he wanted to be sure he made it home okay.…
Cost Of Safelite
The cost of Safelite’s services ranges from $130 for a single chip repair to about $300 to $500 for standard windshield replacements. If your car has advanced safety features like cameras connected to the windshield, Safelite will need to recalibrate those. This type of windshield replacement can cost $800 to $1,000 or more.
Mobile services cost slightly more than visiting a shop as well. Generally, you’ll pay $15 to $30 more for a mobile appointment.
To get accurate estimates for this Safelight review, we reached out to the company for quotes for a few vehicles: