Content of the material
- Account Alert Features and Benefits
- 3. Unusual account activity alert
- Be aware of bank alert scams
- Checking Accounts
- Customized alerts are just a few clicks away
- Transaction Alerts
- You can choose to receive alerts when your debit card is used for:
- How to get started using debit card alerts
- Set Up and Manage Account Alerts
Account Alert Features and Benefits
- For your financial protection, KeyBank will always send Security Alerts.
- Balance Alerts help you avoid overdrafts and the fees that come with them.
- Transaction Alerts tell you when deposits and credits post to your account, so budgeting is easier.
- If a Bill Pay request is rejected due to insufficient funds, you’ll be alerted so you can add funds or make other payment arrangements.
- Alerts reduce the risk of identity theft and fraud by letting you know when a change has been made to your account.
3. Unusual account activity alert
Another alert to consider setting up is one that notifies consumers when there’s a change in their account status that’s unusual. For example, a large amount of money transferred out of the account all at once could be concerning if that’s something that rarely happens. Large, stand-alone transactions are a red flag for fraudulent activity.
By signing up for an unusual account activity alert, you’ll immediately be made aware of any suspicious activity associated with checking, savings or money market accounts. Staying aware of account activity is important, particularly if there’s an incident of fraud. The sooner you report fraudulent activity, the greater your chances of getting reimbursed due to a stolen debit card or an account number ending up in the wrong hands.
“Customers who use mobile banking alerts are slightly more likely to detect and contact their bank regarding fraud or unauthorized account activity — providing a greater sense of protection,” says McAdam from J.D. Power.
Be aware of bank alert scams
It’s possible that some bank alerts might not be what they claim. Sometimes scammers may send an email or text message claiming to be from the bank. The scammers may send a fake bank alert through text or email (known respectively as phishing and smishing) requesting information from the account holder to authorize a transaction or fix a problem with the account, but really, they’re attempting to get your personal information for illegal use.
The Federal Trade Commission (FTC) warns that if a scam message asks for personal information, the scammer can gain access to your email accounts, bank accounts, credit cards and more. Some things to look out for in an alert that might signal a scam are:
- Requests that require giving out personal information, like Social Security or bank account numbers.
- The alert asks you to log into your account from a provided link.
- You’re asked to contact a phone number that appears to be your bank’s number. It may be someone posing as a bank representative.
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Customized alerts are just a few clicks away
- Sign on and go to Manage Alerts.
- Choose your alerts, and how you want to receive them.
- You’re all set to receive the alerts you’ve selected.
You can choose to receive alerts when your debit card is used for:
- Purchases over a specified amount
- Online transactions
- Purchases made without your presence
- Withdrawals at an ATM
- Purchases outside of the United States
- Purchases made at a gas station
- And more…
How to get started using debit card alerts
Once you are a People’s United Bank customer, simply sign-up for Online Banking and once that is completed, download the People’s United Mobile Banking App on your compatible mobile device. If you already have the app, make sure it’s the most updated version.
Choose the alerts you want and how you want to receive them — email, text message, or push notification. Change your preferences anytime.
Learn more about Push Notifications:
Set Up and Manage Account Alerts
You can get started with Account Alerts or update your selections any time.
- In Online Banking, you’ll find Account Alerts in Your Profile and in account details
- In the mobile app, look for Alerts under settings.
Set Your Account Alerts Today!